MwalimuPLUS is an intelligent e-tutoring solution that provides personalized learning support for primary-school going children. We are looking to hire experienced sales and telemarketing executives in our company. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
1. Contact potential or existing customers to inform them about a product or service using scripts
2. Answer questions about products or the company
3. Ask questions to understand customer requirements and close sales
4. Handle inbound, unsolicited prospect calls and convert them into sales.
5. Cold calling people using given leads to sell MwalimuPLUS software product
6. Answering incoming calls from prospective customers
7. Using scripts to provide information about product’s features, prices etc. and present their benefits
8. Meet monthly target of Kshs. 50,000 in sales
9. Ask pertinent questions to understand the customer’s requirements
10. Persuade the customer to buy by demonstrating how product or services meet their needs
11. Record the customer’s personal information accurately in a computer system
12. Deal with complaints or doubts to safeguard the company’s reputation
13. Go the “extra mile” to meet sales quota and facilitate future sales
14. Keep records of calls and sales and record useful information
15. Work in a team environment
16. Train new telemarketers whenever called upon
16. Be willing to further your knowledge and attend training whenever necessary
How to Apply
Send your updated CV, Clearly indicating the position you are applying for on the email subject to email@example.com